Privacy Policy
At Baritono, we are committed to protecting your privacy and ensuring a safe and secure online experience.
This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, place an order, or interact with us.
Website: https://baritono.in
1. INFORMATION WE COLLECT
We may collect the following types of information:
Personal Information:
Name, email address, phone number, billing address, and shipping address.
Order Information:
Products purchased, customisation details, engraving notes, payment status, and order history.
Device Information:
IP address, browser type, operating system, referring pages, and website usage data.
Communication Information:
Messages sent to us through email, WhatsApp, live chat, or any other support channel.
Cookies:
We may use cookies to improve your browsing experience, remember cart details, and understand website traffic.
2. HOW WE USE YOUR INFORMATION
We use your information for the following purposes:
- Processing and fulfilling your orders
- Providing customisation and engraving services
- Delivering products to your shipping address
- Sharing order updates and tracking details
- Responding to customer support requests
- Improving our website, products, and services
- Sending promotional communication, only where consent is provided
- Preventing fraud and ensuring secure transactions
- Meeting legal, tax, and accounting requirements
3. SHARING YOUR INFORMATION
We do not sell, rent, or trade your personal information.
We may share your information only with trusted third parties where necessary to complete your order or provide our services, including:
- Payment gateways
- Shipping and courier partners
- Website, analytics, and marketing service providers
- Customer support service providers
- Government or legal authorities, if required by law
All third-party partners are expected to handle your data securely and only for the purpose for which it is shared.
4. PAYMENT INFORMATION
Baritono does not store your complete card details, UPI details, or banking information.
Payments are processed securely through authorised payment gateways. Any payment information entered during checkout is handled by the respective payment service provider as per their own security and privacy policies.
5. DATA RETENTION
We retain your personal information only for as long as necessary to:
- Fulfil your order
- Provide customer support
- Maintain order records
- Meet legal, tax, and accounting obligations
- Resolve disputes or prevent fraud
You may request deletion of your personal data by contacting us at baritonocare@gmail.com.
Some information may be retained where required by law or for legitimate business purposes.
6. YOUR RIGHTS
You have the right to:
- Access your personal data
- Correct inaccurate or incomplete information
- Withdraw consent for marketing communication
- Request deletion of your personal data
- Raise a concern if you believe your data has been mishandled
To exercise these rights, please contact us at:
Email: baritonocare@gmail.com
7. DATA SECURITY
We take reasonable technical and organisational measures to protect your personal information from unauthorised access, misuse, loss, or disclosure.
However, no method of online transmission or electronic storage is completely secure. While we take steps to protect your data, we cannot guarantee absolute security.
8. COOKIES
We use cookies to:
- Recognise returning visitors
- Save cart and checkout preferences
- Improve website speed and performance
- Understand website traffic and customer behaviour
- Improve personalisation and user experience
You can disable cookies through your browser settings. However, disabling cookies may affect certain website features or functionality.
9. MARKETING COMMUNICATION
We may send promotional messages, offers, or product updates only where you have provided consent or where permitted by law.
You may opt out of marketing communication at any time by contacting us or using the unsubscribe option, where available.
10. THIRD-PARTY LINKS
Our website may contain links to third-party platforms such as Instagram, WhatsApp, Facebook, or other websites.
We are not responsible for the privacy practices, content, or policies of third-party websites. We recommend reviewing their privacy policies before sharing any information with them.
11. CHILDREN’S PRIVACY
Our website and services are not intended for children under the age of 18.
We do not knowingly collect personal information from children. If you believe that a child has provided us with personal information, please contact us and we will take appropriate action.
12. UPDATES TO THIS POLICY
We may update this Privacy Policy from time to time.
Any changes will be posted on this page. The updated policy will apply from the date it is published on our website.
13. CONTACT US
For any questions about this Privacy Policy or your personal data, please contact us:
Baritono Support Team
Email: baritonocare@gmail.com
Website: https://baritono.in
Address:
Baritono
Shop No. 14, Market No. 1,
NIT Faridabad,
Haryana, 121001, India
